Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via GLS with tracking. We will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Delivery is free of charge for purchases over 199€ (Austria, Germany, Luxemburg, Netherlands, Belgium, Italy, Denmark), 299€ (Hungary, France, Poland, Czech rep., Slovakia, UK, Lithuania, Romania, Spain, Sweden, Estonia, Latvia, Finland), 399€ (Portugal, Greece, Ireland, Bulgaria) and for Croatia over 99€!

Delivery costs per weight:

Country

Delivery time

< 2 kg

< 5 kg

< 10 kg

< 20 kg

< 30 kg

< 50 kg

Avstria

1-2 days

11,62 €

13,27 €

13,96 €

14,65 €

26,27 €

28,61 €

Belgium

2-3 days

11,62 €

13,27 €

13,96 €

14,65 €

26,27 €

28,61 €

Bulgaria

3 days

34,72 €

35,54 €

36,12 €

37,27 €

71,99 €

73,39 €

Croatia

1-4 days

7,90 €

8,00 €

8,47 €

9,18 €

17,18 €

17,65 €

Czech

2 days

17,13 €

18,25 €

19,91 €

21,56 €

38,69 €

41,47 €

Denmark

2-3 days

14,38 €

15,48 €

16,04 €

16,59 €

30,97 €

32,63 €

Estonia

3-4 days

22,13 €

23,50 €

25,02 €

26,55 €

48,68 €

51,57 €

Finland

4-6 days

22,13 €

23,50 €

25,02 €

26,55 €

48,68 €

51,57 €

France

2-3 days

17,13 €

18,25 €

19,91 €

21,56 €

38,69 €

41,47 €

Greece

3-4 days

24,86 €

25,38 €

28,24 €

31,12 €

55,98 €

59,36 €

Ireland

4 days

24,86 €

25,38 €

28,24 €

31,12 €

55,98 €

59,36 €

Italy

1-3 days

14,38 €

15,48 €

16,04 €

16,59 €

30,97 €

32,63 €

Latvia

3-5 days

22,13 €

23,50 €

25,02 €

26,55 €

48,68 €

51,57 €

Lithuania

4-5 days

17,13 €

18,25 €

19,91 €

21,56 €

38,69 €

41,47 €

Luksemburg

2-3 days

11,62 €

13,27 €

13,96 €

14,65 €

26,27 €

28,61 €

Hungary

1-2 days

17,13 €

18,25 €

19,91 €

21,56 €

38,69 €

41,47 €

Germany

1-3 days

11,62 €

13,27 €

13,96 €

14,65 €

26,27 €

28,61 €

Netherlands

3 days

11,62 €

13,27 €

13,96 €

14,65 €

26,27 €

28,61 €

Poland

2-3 days

17,13 €

18,25 €

19,91 €

21,56 €

38,69 €

41,47 €

Portugal

3-5 days

24,86 €

25,38 €

28,24 €

31,12 €

55,98 €

59,36 €

Romania

2-3 days

22,13 €

23,50 €

25,02 €

26,55 €

48,68 €

51,57 €

Slovakia

1-2 days

17,13 €

18,25 €

19,91 €

21,56 €

38,69 €

41,47 €

Spain

3-5 days

22,13 €

23,50 €

25,02 €

26,55 €

48,68 €

51,57 €

Sweden

2-4 days

22,13 €

23,50 €

25,02 €

26,55 €

48,68 €

51,57 €

United Kingdom

2-3 days

17,13 €

18,25 €

19,91 €

21,56 €

38,69 €

41,47 €

Prices are without 22% VAT!